Help & Advice
Whether you need help choosing or using your essences, have a question about ordering or delivery, or simply need a little guidance, you’ll find answers and helpful resources here. And if you can’t find what you need, please do contact us, we’re always happy to help! If you're new to Essences, you might like to explore our quick guide to Where to Start if You're New to Flower Essences.
How Can We Help?
How Do I Choose an Essence?
Choosing an essence either for yourself or someone else is an easy and simple process.
Help With Choosing & Using Essences Choosing & Using the Bach Flower RemediesFind an Essence for How You're Feeling
Essence suggestions for common thoughts, emotions & issues that we can all need help with.
Find an Essence to Help With......Contact Us: Help, Advice & Consultations
We love talking to people about essences and we are always happy to offer essence advice to anyone who needs it.
If you have a quick question... we're always happy to offer flower essence advice, so if you simply need help choosing between one or two essences, or need help with how to use your essences, please do give us a call. We do not charge for this kind of advice – it is always free.
Want to explore something in more depth? A flower essence consultation gives us dedicated time to explore what's going on for you and provide more personalised guidance.
Using Your Essences & Frequently Asked Questions
How Do You Use Flower Essences?
Once you’ve chosen your essences, using them is really simple and easy.
How to Use Flower Essences & MoreFrequently Asked Questions
Essences are simple and easy to use, but lots of questions always come up. Here are some of the important questions that we are most often asked.
Frequently Asked QuestionsCommon Questions & Useful Resources....
What are Flower Essences? How Do I Use My Essences? How many essences can I take at once? How long will my essences last? How do I make a Bach Flower Combination? Can I Use Flower Essences with Children? What's the Best Essence for...? Do your essences have a best before date? Can I Order by Phone? Can I give essences to my animals? Which countries do you ship to? Can I see an Overview of Your Essences?Ordering, Delivery & Returns
Ordering from Crystal Herbs
If you have any questions about placing an order with us - from ordering, delivery, VAT/ tax, returns & more - you can find all of the information you need here.
Ordering from Crystal Herbs Returns, Refunds & CancellationPost, Packing & Delivery
Do you have any questions about delivery costs, when you'll receive your order and what to do if your order is late or lost? This is where you’ll find information on post, packing and delivery.
Post, Packing & Delivery Where is My Parcel?
