Questions, Help & Advice and More

Using & Choosing Essences | Ordering from Crystal Herbs

Here are some quick pointers to useful information on our site. From choosing & using essences, to ordering and delivery, frequently asked questions and general help & advice. If you have any questions that are not covered here, please contact us

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Help With Choosing & Using Essences

Choosing An Essence

Choosing an essence either for yourself or someone else is an easy and simple process. Here you can find our Essence Selector and tips & advice for choosing an essence.

Help With Choosing & Using Essences

Ordering from Crystal Herbs

Crystal Herbs Help & Advice

If you have any questions about placing an order with us - from ordering, delivery, VAT/ tax, returns & more - you can find all of the information you need here.

Ordering from Crystal Herbs

Post, Packing & Delivery

Postage Stamps

Do you have any questions about delivery costs, when you'll receive your order and what to do if your order is late or lost? This is where you’ll find information on post, packing and delivery.

Post, Packing & Delivery Where is My Parcel?

Popular Questions & Resources....

What are Flower Essences? How Do I Use My Essences? Email Newsletters How many essences can I take at once? What's the Best Essence for...? Can I Order by Phone? Can I give essences to my animals? Which countries do you ship to? Do You Offer Essence Help and Advice?


Contact Us for General Help & Advice

Essence Making - Flowers in a Bowl

If you have any questions or would like some general help & advice about using & choosing essences, or if you need any support while you're using an essence, please do contact us!

Contact Crystal Herbs

Frequently Asked Questions

Frequently Asked Questions

Essences are simple and easy to use, but lots of questions always come up. Here are some of the important questions that we are most often asked.

Frequently Asked Questions
Crystal Herbs

Our Flower, Gem & Crystal Essences

Here at Crystal Herbs we have been making and developing our range of Essences for nearly 30 years. Crystal Herbs is run by Catherine Keattch and Sam Cremnitz, along with a dedicated team who are all trained practitioners and healers in their own right. We are a specialist Flower Essence producer and we're passionate about all aspects of Vibrational Essences.

You can find our full range of Essences in the Flower Essence Shop, or an overview of the different essences we make here and you can find out more about us here: Crystal Herbs